Privacy Policy for UNLOCK GROWTH LTD

Effective Date: 3 Oct 2024

At UNLOCK GROWTH LTD (“we,” “us,” or “our”), protecting your personal information is of utmost importance. This Privacy Policy outlines how we collect, use, store, and share your data in compliance with the UK General Data Protection Regulation (UK GDPR), Data Protection Act 2018, and other relevant data privacy laws in Scotland and the United Kingdom.

1. Data Controller Information

  • Company Name: UNLOCK GROWTH LTD
  • Company Number: SC805478
  • Registered Office: 5 South Charlotte Street, Edinburgh, Scotland, EH2 4AN
  • Contact Email: now at unlockgrowth.co.uk

2. Information We Collect

We may collect and process the following personal data:

  • Contact Information: Name, email address, phone number, company details, and postal address.
  • Financial Information: Bank details for invoicing and payments.
  • Technical Information: IP address, browser type, device type, operating system, and browsing patterns on our website.
  • Marketing and Communication Preferences: Preferences regarding receiving marketing communications and related interactions.
  • Service Usage Data: Data related to the use of our services, such as customer insights, strategies, plans, reports, performance metrics, and other information provided during the provision of Growth and Marketing services.

3. How We Collect Your Data

We collect your personal data through:

  • Direct interactions: When you provide it to us by filling in forms, sending emails, or communicating with us directly.
  • Automated technologies: As you interact with our website, we may automatically collect technical data such as browsing patterns.
  • Third-party sources: We may receive personal data from publicly available sources, service providers, or business partners.

4. Legal Basis for Processing

We process personal data under the following legal bases:

  • Contractual necessity: To provide services you request (e.g., Growth and Marketing services).
  • Legitimate interests: Where we need to conduct and grow our business, such as improving our services or marketing our offerings.
  • Consent: For marketing communications, where you have provided explicit consent.
  • Legal obligations: To comply with legal requirements, such as financial record-keeping.

5. How We Use Your Data

We may use your personal data to:

  • Deliver Growth and Marketing services such as Growth Programmes, Fractional CMO, On-Demand Marketing Director, Jobs-to-be-Done Customer Interviews, Strategic Positioning, Messaging, and related consultancy offerings.
  • Communicate with you about your inquiries, requests, or business matters.
  • Perform customer interviews and research related to strategic marketing efforts.
  • Send you relevant marketing materials (where consent is provided).
  • Manage payments, invoicing, and accounting records.
  • Improve our website and services based on usage data.

6. Marketing

We will only send you marketing communications if you have opted in. You can unsubscribe from our emails at any time by clicking the “Unsubscribe” link in any email or contacting us directly.

7. Data Sharing

We may share your personal data in the following cases:

  • Service providers: With trusted third parties who provide IT, website hosting, or other operational services on our behalf.
  • Legal purposes: When required by law, such as to comply with legal obligations or enforce our terms.
  • Business transfers: In the event of a sale or restructuring of our company.

8. International Transfers

Your data may be transferred outside the UK and European Economic Area (EEA) when necessary for service delivery. Where such transfers occur, we will ensure that appropriate safeguards are in place to protect your personal data, such as binding corporate rules or standard contractual clauses.

9. Data Retention

We will retain your personal data only as long as necessary to fulfil the purposes for which it was collected or as required by law (e.g., for tax and accounting records). Once your data is no longer needed, we will securely delete or anonymise it.

10. Your Rights

Under the UK GDPR, you have the following rights:

  • Access: Request a copy of the personal data we hold about you.
  • Rectification: Request corrections to inaccurate or incomplete data.
  • Erasure: Request that we delete your data, subject to legal requirements.
  • Restriction: Request that we restrict the processing of your data.
  • Objection: Object to our processing of your data where we rely on legitimate interests.
  • Data Portability: Request the transfer of your personal data to another service provider.

To exercise these rights, contact us at now at unlockgrowth.co.uk.

11. Data Security

We implement appropriate technical and organisational measures to safeguard your personal data against unauthorised access, disclosure, or destruction.

12. Cookies

Our website uses cookies to improve your browsing experience and collect usage data. For more details, refer to our Cookie Policy.

13. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

14. Contact Us

If you have any questions about this Privacy Policy, please contact us at: now at unlockgrowth.co.uk. Address: 5 South Charlotte Street, Edinburgh, Scotland, EH2 4AN.